1181 N 4th St, Suite 10 · San Jose · walk in, no appointment

We sell NAVEE, and we fix everything else that rolls on a battery: e-bikes, e-scooters, electric wheelchairs, and mobility scooters. Four benches on North 4th Street, open six days a week, no appointment. The people who sell you the machine are the people who repair it.

Labor
$80–130/hr
Evaluation
$80
Benches
04
Open
10–7 Mon–Fri · Sat 11–6
NAVEE UT5 Ultra X electric scooterNAVEE UT5 Ultra XTake it apart in 3D →

We sell more than one brand

Kaabo, Aima, eJOE, Dualtron, Gotrax and whatever came in on trade this week. If you don't see it, ask. The floor turns over and we can order most things on a dealer account.

More on the floor

Trade-ins and one-offs we haven't photographed yet. They're real, they're on the floor, and the prices are current. Call and we'll send you a picture or hold one to look at.

(408) 271-9111· we'll text you a photo.

What we repair

E-bikes, e-scooters, electric wheelchairs, and mobility scooters. Walk in Monday to Friday between 10 and 7, Saturday between 11 and 6. You don't need an appointment.

E-bikes

Mid-drive and hub, every brand. Most of what comes in is brakes, tires, a controller, or a pack that stopped holding charge.

  • Battery testing and replacement
  • Motor and controller diagnosis
  • Hydraulic and mechanical brakes
  • Tires, tubes, and wheel truing
  • Display and wiring faults
  • Won't power on
E-bikes· details →

Electric scooters

The machines we know best. We're a NAVEE dealer and we take them apart for a living. Folding stems, hub motors, and flats are the bread and butter.

  • Flats, solid tires, and tubeless
  • Hub motor replacement
  • Controller and throttle faults
  • Hydraulic brake bleeds
  • Folding stem play and hinges
  • Battery testing and replacement
Electric scooters· details →

Electric wheelchairs

This is mobility, not a toy, so it goes to the front of the queue when we can. Joysticks, controllers, actuators, drive motors, and packs.

  • Joystick and controller faults
  • Drive motor and gearbox
  • Seat actuators and recline
  • Battery testing and replacement
  • Casters, tires, and bearings
  • Charging faults
Electric wheelchairs· details →

Mobility scooters

Three- and four-wheel. Same bench, same rates. Bring it in or call and we'll tell you whether it's worth fixing before you load it.

  • Battery testing and replacement
  • Throttle and controller
  • Drive motor and transaxle
  • Brakes and freewheel levers
  • Tires and casters
  • Charging faults
Mobility scooters· details →

What we don't do

We don't rebuild battery packs. We dropped it for liability and we're not picking it back up. We will test your pack, tell you what's actually wrong with it, and replace it if that's what it needs.

What we charge

Posted

Labor$80–130 per hour

Depends on the work. Routine jobs sit at the bottom of that range; diagnostics, wiring and anything that needs the machine stripped sit higher. We tell you which before we start.

Shop minimum$80 per job

One hour of labor is the floor on any job.

Evaluation$80 flat

Covers the first hour. If we fix it inside that hour, the evaluation fee is the labor charge. You don't pay it twice.

What these ran last quarter

Medians from real jobs in Q2. These are not posted prices and not a quote. Parts are extra and the number moves with the machine. We confirm your price after we look at it.

Solid tire installmotor attached$85
Solid tire installno motor$70
Inner tube installmotor attached$85
Tubeless installmotor attached$90

How long

Four benches, near capacity. New projects are running about 3 weeks out. Quick jobs like a flat, a brake bleed or a diagnostic we still do the day you bring it in whenever we can.

On the floor

Complete machines from $700 to $5,000, new and used.

Bring it in

Open 10:00am – 7:00pm Monday to Friday, 11:00am – 6:00pm Saturday. No appointment needed.

Check in a repair

You'll know the price before we touch it

These are the things we commit to on every job, and all of them are checkable at the counter.

The price comes first

We diagnose, we call you with a number, and only then do we do the work. If it changes, you hear about it before it changes, not on the invoice.

We'll tell you when it isn't worth it

Some machines cost more to fix than to replace. We tell you that on the phone.

We don't rebuild battery packs

We test packs and replace them, but we don't rebuild them.

Watch it happen

Check in online from home or from the parking lot, then follow your repair from checked in to ready for pickup. You don't have to ring up and ask whether it's done.

Track a repair

English, Spanish and Vietnamese

Hablamos español. Chúng tôi nói tiếng Việt. The check-in form also works in 中文, so you can describe the fault in your own words before you arrive.

EnglishEspañolTiếng Việt中文 form

How busy we are

Four benches, and a queue that keeps all four of them full. Big projects run about three weeks out; flats, brake bleeds and diagnostics we still turn around the same day whenever we can. Mobility equipment goes to the front.

4.748 Google reviews · Read them →
  • Economical prices with best customer service and expert technicians.
  • He repaired my scooter in a very timely manner and at an affordable price.
  • Great selection of ebikes and scooters.

Take the UT5 Ultra X apart

Every labelled part is one we either keep on the shelf or order on the NAVEE dealer account. Prices are NAVEE's published part prices. Hover a part to isolate it.

NAVEE UT5 Ultra X · Dual 2400W · 60V 22.3Ah · 43 mph · 12" tubeless

1181 North 4th Street, Suite 10

Hours

Mon–Fri · 10:00–19:00

Sat · 11:00–18:00

Sunday · Closed

Walk in. You don't need an appointment.

Check in online

Fill out the check-in form before you come by, or from the parking lot, and your ride goes straight into the system. Then follow it live from checked in to ready for pickup.

Check in a repairTrack an existing repair →

Reach us

(408) 271-9111

info@electrictransportationrepair.com

Free lot parking · loading bay if you're bringing it in a van

Start a job

Repairs go faster through the check-in form, which puts your ride straight into the system. Use this for anything else. Shop minimum is $80.

Name, email, and details to send.Dropping off a repair? Use the check-in form →