We'll come to you
Loading a mobility scooter into a car is most of the problem. If it can't be moved, we service it on site — call and describe the fault first.
Mobility scooter repair in San Jose
Three-wheel or four, a mobility scooter is how someone gets to the shops and to appointments — so it gets the same treatment as any mobility equipment here. It moves ahead of the queue, we'll come to you if it can't be loaded, and we'll tell you honestly whether it's worth fixing before you go to the trouble.
You don't wait in the queue
Bench projects run about 3 weeks out. Mobility equipment does not wait behind them. Losing your scooter is losing your independence, and we treat it that way.
We'll tell you if it isn't worth it
Some older scooters cost more to fix than to replace. We'd rather say so on the phone than after you've paid for an evaluation.
- Evaluation
- $80 Covers the first hour
- Labor
- $80–130 Per hour, depends on the work
- Shop minimum
- $80 Per job
- Open
- 10–7 Mon–Fri · Sat 11–6, walk in
What usually comes in
- Won't hold charge, or range has dropped off badly
- Won't power on, or cuts out partway through a trip
- Batteries needing replacement — most use a sealed pair, not lithium
- Throttle or tiller controls unresponsive
- Drive motor or transaxle noise
- Freewheel lever stuck, or brakes not releasing
- Flat or perished tires and casters
- Charger faults and charging port damage
How it works
- Call or check in online with the make, model and what it's doing.
- We tell you whether to bring it in, whether we should come out, or whether it's past worth fixing.
- Evaluation is $80 and covers the first hour — if it's fixed inside that hour, that IS the labor charge.
- You get the price before the work, not after.
- Ask about a loaner if it's staying with us.
Brands we service
Pride MobilityGo-GoVictoryGolden TechnologiesBuzzaroundDrive MedicalInvacareMeritsShopriderAfikimAmigoEWheelsRascalZip'rVive HealthJourney
And others — mobility scooter electronics have a lot in common across badges. Call with the model and we'll tell you straight whether we can help.
Questions we get
Do you come to my home?
Yes. If the scooter can't be loaded into a vehicle, we service it on site. Call (408) 271-9111 and describe what it's doing — we'll tell you whether it's a house call or a bench job.
Do you take insurance?
We work with Global Repair Group — if your repair is covered through them, we can handle it that way. We aren't set up with other insurers yet, so with those you'd pay us at the counter and claim the money back yourself. Ask for an itemised invoice and we'll make sure it has what your insurer needs on it.
How long will it take?
Mobility equipment moves ahead of our normal queue, which runs about 3 weeks. Battery swaps and simple faults are often same-day. Ask about a loaner if it's staying.
Do you replace the batteries?
Yes. Most mobility scooters run a sealed pair rather than a lithium pack, and that's a straight replacement. We test before replacing, so you're not buying batteries to fix a charger fault.
Is it worth repairing an old scooter?
Sometimes not, and we'll say so. Tell us the model and the fault on the phone and we'll give you an honest read before you spend anything.
What does it cost?
Evaluation is $80 and covers the first hour. Labor after that is $80–$130 an hour depending on the work, with an $80 shop minimum. Parts are extra and priced before we start.
Bring it in, or call first
1181 North 4th Street, Suite 10, San Jose, CA 95112. Open 10:00am – 7:00pm Monday to Friday, 11:00am – 6:00pm Saturday. No appointment needed. Checking in online before you come just gets you on the board sooner.