Every brand, including the ones nobody else will touch
Direct-to-consumer bikes with no local dealer are most of our work. If you bought it online and the seller has gone quiet, that's normal here.
E-bike repair in San Jose
Mid-drive or hub, cargo bike or commuter, whatever badge is on the downtube. Most of what rolls through the door is brakes, a flat, a controller, or a pack that stopped holding charge — and most of it we can price before you leave.
We diagnose before we quote
The $80 evaluation covers the first hour. If the fix lands inside that hour, the evaluation fee IS the labor charge — you don't pay it twice.
Parts on dealer accounts
Controllers, packs, displays, motors. If it isn't on the shelf we order it on an account, not from whichever marketplace listing looks closest.
- Evaluation
- $80 Covers the first hour
- Labor
- $80–130 Per hour, depends on the work
- Shop minimum
- $80 Per job
- Open
- 10–7 Mon–Fri · Sat 11–6, walk in
What usually comes in
- Won't power on, or cuts out under load
- Battery won't charge or range has collapsed
- Motor noise, no assist, or assist only sometimes
- Controller and display error codes
- Flats, worn tires, tubes and tubeless
- Hydraulic brake bleeds, pads, rotors
- Wheel truing and spoke tension
- Wiring, connectors and water damage
How it works
- Check in online before you come, or from the parking lot — it puts your bike straight on the board.
- Walk in Monday to Friday between 10 and 7, or Saturday between 11 and 6. You don't need an appointment.
- Evaluation is $80 and covers the first hour of work.
- We call you with the price before doing the work.
- Track it from checked in to ready for pickup.
Brands we service
Rad Power BikesAventonLectricSuper73Ride1UpVelotricHimiwayHeybikeJuicedAncheerEcotriceJOEAimaNAVEEJetsonHiboyRazorBafangSpecializedTrekGiantElectraNarrakASKGO
This isn't a complete list and it isn't a restriction — bring us whatever you have. If we can't help we'll tell you before you pay anything.
Questions we get
Do you work on bikes I bought online?
Yes, and it's most of what we do. A bike with no local dealer still needs brakes and tires like any other.
Can you rebuild my battery pack?
No. We dropped pack rebuilding for liability reasons. We test packs, tell you what's actually wrong, and replace them when that's the answer.
How much is a flat?
Tire jobs last quarter typically ran $70–$90 in labor depending on whether the motor has to come out, plus the tire or tube. Those are what jobs actually ran, not a posted price — we confirm yours after we look at it.
How long will it take?
Bigger projects are running about 3 weeks out — four benches, near capacity. Flats, brake bleeds and diagnostics we still turn around the same day whenever we can.
Do I need an appointment?
No. Open 10:00am – 7:00pm Monday to Friday, 11:00am – 6:00pm Saturday, walk in. No appointment needed.
Bring it in, or call first
1181 North 4th Street, Suite 10, San Jose, CA 95112. Open 10:00am – 7:00pm Monday to Friday, 11:00am – 6:00pm Saturday. No appointment needed. Checking in online before you come just gets you on the board sooner.